Return and Refund

Refund Policy

Last updated: August 20, 2024

At KAMS PARIS we are committed to providing quality products and exceptional customer service. However, if you are not completely satisfied with your purchase, we are here to help.

1. Right of Withdrawal

You have the right to withdraw from your purchase within 14 days of receipt of the products, without having to provide a reason.

2. Return Conditions

To be eligible for a refund, your item must be unused, in the same condition that you received it, and in its original packaging. Items that are damaged or show signs of use will not be accepted for a refund.

3. Return Procedure

To initiate a return, please contact our customer service at eshop@kamsparis.com with your order number and a brief explanation of the reason for the return.

4. Reimbursement

Once we have received and inspected your return, we will send you an email to notify you that we have received your returned item. We will then process the refund request. If your request is approved, a refund will be issued to your original method of payment within 10 business days.

5. Non-refundable items

Certain items are not eligible for a refund, including opened products, products without original packaging, damaged products, samples.

For any questions or concerns regarding our refund policy, please contact us at: eshop@kamsparis.com .

Thank you for choosing KAMS PARIS for your online purchases!